For our patients
We welcome all patients regardless of race, gender and culture. In time, we trust that Maleny Fig Tree Medical will become your ‘comfort zone’ when discussing your health needs.
Patient satisfaction
Patient satisfaction is our highest priority. If we have in any way not delivered on our promises or your expectations, we request that you please raise the matter with us immediately.
If you don’t l comfortable addressing your bad experience with the doctor or practice manager, please call one of our admin/reception or send an email requesting that the Director of the practice contact you.
Your feedback, good or bad, helps us to continuously improve our practice and services.
Patient education
Over the next few months we endeavour to substantially grow our online support services to our patients. We welcome any suggestions on what content and type of solutions you would want to access.
Healthcare is a very dynamic environment, and as technology and new advances rapidly change, we continue to have our finger on the pulse so that we can better diagnose, communicate and treat our patients accordingly. COVID-19 is a classic example especially as there are legal considerations such as travel limitations, vaccination, and different states’ policies to deal with.
